Privacy Policy

  • Your Privacy is important to us however please be aware that we collect your information that you provide by interacting with our site. Examples of information collected are personal information provided by you, cookies, IP Address, products viewed, search terms used, site interaction, name, email address, delivery address, billing address amongs other information.
  • Information collected is for the sole purpose of ensuring we are able to fulfil our contractual obligation to you, provide customer support and provide a better service to you.
  • We may use your personal information to contact you directly, send notifications or send marketing material. Marketing material is optional, and you can opt out at any time. 
  • Our website is hosted on the Shopify platform and as a result it is possible that certain information will be used by Shopify. 
  • We use Google Analytics to help us understand how our customers use and interact with our website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We will never sell your personal information to a third party.
  • When you place an order through our website, we will retain your Personal Information for our records unless and until you ask us to erase this information.
  • The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at orders@dirks.co.za  to request deletion.
  • A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent visitor.